FAQ

FREQUENTLY ASKED QUESTIONS

  • Admissions

    NOTE: Occasionally charitable organizations that host fundraisers will charge every person (adult or child) that is admitted.

    If my friends are coming to skate, do I need to pay if I’m only going to hang out?

    Everyone entering must pay the applicable admission and skate rental fee.

     

    Skates

    What size skates do you rent?

    Everything from juvenile size 7 to adult size 16. We have speed skates and roller blades also.

    Can I bring my own skates?

    Of course – they just need to be well maintained so they will not damage our floor.

    Can I wear my Heelys?!

    Sorry, because Heelys do not have wheels in the front and back and are not intended for “roller skating” they are not permitted.

    Do you sell skates for adults and kids?

    Yes, we sell quality skates for all ages. The Internet is full of websites that sell cheap skates that don’t hold up well after just a few sessions. We frequently have specials running for adult and kid skates. Call us, or stop by for a visit to see the quality for yourself.

    Skating

    What goes on at a public skating session?

    Most sessions are set up with a variety of special skates: All-Skate, Backwards, Couples. During daytime or family-oriented sessions we also play games and give prizes.

    If my child doesn’t skate well, can I walk on the floor to assist him/her?

    We allow you to walk on the beginners rink floor. During public skating sessions we only allow guests wearing skates to be on the main skating floor. We do have floor guards who make sure that everyone skates safely and has a good time on the floor.

    Do you have more than skating?

    Yes, we have a full Snack Bar on hand with very reasonable prices. We also have a variety of arcade games as well if you need a break from skating.

    I heard you have easy to do fundraisers there. What do I need to do on my end?

    There’s really not a lot for you to do. We do most of the work for fundraisers. Just establish how much money you want to raise, and we’ll generate the custom, colorful tickets and assist you with the sales strategy to accomplish your goals. Usually, if everyone sells just a few tickets, it works out quite well. After that, just show up and have fun.

     

    Payment

    What forms of payment do you allow?

    We accept cash, as well as major credit cards (Visa, MasterCard, Discover).

    Can I pay with a check?

    Yes with ID.

    Can we have my child’s birthday party at High Rollers Skate & Fun Center?

    Absolutely! We have birthday parties for groups a of all sizes. Please call or email us for more info.

    What are the birthday parties like?

    We make sure that all of our parties are jam packed with fun from start to finish. We have time in our custom party room, a lot of age appropriate music, skating, dancing, games, arcade time and more skating.

    Can I rent High Rollers Skate & Fun Center for a private event?

    We offer private events on select days of the week. Please call or email us for more info.

    How far in advance do I need to make party reservations?

    We will do our best to handle your request. In general, session parties (birthday parties, end of season team parties, etc.) should be reserved at least 1 week in advance. Private parties tend to fill up quickly, so please plan ahead as much as possible.

    Do you sell food?

    Yes! We sell pizza, hot dogs, nachos, popcorn, pretzels, Slushies, and a variety of hot and cold drinks.

    Can I bring in food from the outside?

    No. The only outside food we allow is a birthday cake or cupcakes during birthday parties.

    Do you take requests for songs?

    Yes. Our DJs will make every effort to get your favorite song on, but it must be on a ‘clean list’. (Please note: not all music is appropriate for all sessions. If you ask the DJ, he or she will tell you if we can play a song.)

    What kind of music do you play there?

    We always use a ‘clean list’ of songs from a variety of genres.

    What items do you sell in the Fun Shop?

    We sell the hottest toys and candy at a price that won’t break your budget. Stop in and check out our glow toys, zipper bracelets, flash glasses, light-up pacifiers and other great things!

    What items do you sell in the Pro Shop?

    We sell skates, wheels and other equipment from Riedell, Vanilla, Sure-Grip and Chicago, among others. Browse our catalogs to find the gear that works for you.

    Yes. We offer all levels of gift certificates for not only roller skating, but for any aspect of service High Rollers offers (Skating, Arcade, Snack Bar, Batting Cages, Go Karts).

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